Haventory Privacy Policy & Terms of Use

Last updated: August 7, 2026

This Privacy Policy and Terms of Use ("Agreement") governs your use of the Haventory mobile application ("App", "Haventory", "we", "our", or "us"). Haventory is operated by EckoByte Studios. For purposes of this Agreement, "Haventory", "we", "our", and "us" include the App, EckoByte Studios, and its owner, developer(s), contractors, service providers, successors, and assigns. By downloading, installing, or using Haventory, you ("User", "you", or "your") agree to be bound by all terms in this Agreement. If you do not agree, do not use the App.

1. Information We Collect

1.1 Data You Provide

Haventory is a local-first application. Your saved inventory database includes item names, descriptions, values, photos, serial numbers, warranty dates, beneficiary information, and other inventory fields. It is stored on your device in a local database and app-private file storage. We do not operate a cloud inventory account that continuously syncs or stores your complete personal inventory. However, optional online features described below may transmit limited data to third-party services or Haventory backend services when you choose to use those features.

1.2 Data Collected Automatically

• Service Identifiers: Haventory's service providers create pseudonymous app and purchase customer identifiers to manage purchases, entitlements, AI allowances, and fraud controls. These identifiers are not a public profile and are not used by Haventory for advertising. They may be associated with transaction or support records when necessary to operate the service.
• Purchase Records: When you make an in-app purchase, Google Play and RevenueCat process and store transaction records in accordance with their respective privacy policies.
• Backend Authentication and App Integrity: Haventory uses anonymous service authentication and app-integrity tokens to authenticate AI requests, protect backend services, enforce usage limits, and reduce fraud or abuse. These services create technical identifiers associated with the app installation and may process device or app-integrity signals.
• Optional Analytics and Crash Reporting: Analytics and crash-reporting collection is off by default. If you opt in during onboarding or Settings, our service providers may collect technical usage, device, performance, campaign-attribution, and crash information such as app version, device model, operating-system version, screens or features used, and diagnostic events. You can turn this off again in Settings. Haventory does not use this information for advertising.
• AI Smart Scan: If you choose AI Smart Scan, the selected room images, OCR-derived brand or model hints, and any scan hints you enter are transmitted over encrypted connections to Haventory's secure backend for processing. Images are processed for the requested scan and are not stored by Haventory as part of your cloud inventory. We do not use scan images for advertising or resale, or arrange human review unless you separately provide content for support.
• AI Usage and Entitlement Records: To enforce scan limits, subscriptions, credit balances, fraud controls, and cost caps, Haventory backend services store pseudonymous app user IDs, entitlement tier, credit and quota counters, request timestamps, estimated AI cost, and limited purchase-management event metadata. To prevent duplicate provider charges, AI result records and non-reversible image hashes may be cached for up to 30 days; the cached record can include the AI-generated item drafts but not the submitted image itself.
• Barcode Lookup: If you use barcode lookup, barcode values may be sent to a third-party product lookup service to retrieve product details.

1.3 Data We Do NOT Collect

• A name, email address, or phone number as a required Haventory account credential
• Location or GPS data
• Contacts, call logs, or messages
• Browsing history
• Financial account numbers, credit card numbers, or bank details
• Health or biometric data

2. How We Use Information

• To provide and maintain the App's functionality
• To process and manage your subscriptions and purchases
• To improve the App through optional diagnostics and aggregated analytics when you consent
• To provide AI-powered item identification (when you opt into Smart Scan)

We do not sell or rent personal data. We disclose limited data to the service providers identified below only as needed to provide purchases, analytics, crash reporting, security, barcode lookup, AI processing, support, and other requested App functions, or when required by law.

3. Third-Party Services

Haventory integrates with the following third-party services, each governed by their own privacy policies:

• Google LLC: for Google Play payment processing, technical infrastructure supporting requested App features, and optional analytics and crash reporting (Google Privacy Policy, Firebase Privacy Policy)
• RevenueCat, Inc.: for subscription and entitlement management (RevenueCat Privacy Policy)
• UPCItemDB: for optional barcode product lookups (UPCItemDB Privacy Policy)

4. Affiliate Links & Third-Party Referrals

• Haventory is not an insurance company, broker, agent, or financial advisor.
• Haventory does not endorse, guarantee, warrant, or assume responsibility for any product, service, or advice offered by any third party accessed through the App.
• Any transaction or interaction you have with a third-party service is solely between you and that third party.
• Haventory receives no information about whether you purchase a policy, warranty, or appraisal from any linked provider.
• The inclusion of any third-party link does not imply a recommendation, endorsement, or guarantee of any kind.
• You are solely responsible for evaluating the suitability, accuracy, and adequacy of any insurance, warranty, or appraisal service.

5. Data Storage & Security

• Inventory data is stored locally on your device using the app's private SQLite database.
• Photos and attachments are stored in your device's app-private storage directory.
• Restore-point backup files are created in Haventory's private app storage and are not uploaded or shared by Haventory.
• You may create a portable backup containing your database and photos. Portable backups are encrypted on your device with AES-256-GCM using a key derived from the passphrase you choose. Haventory does not receive the backup or passphrase. You are responsible for storing both safely; a forgotten passphrase cannot be recovered.
• Automatic Android cloud backup and device-transfer restore are disabled so an inventory cannot be restored without its attached proof files.
• We do not transmit your complete manually entered inventory database to our own servers. Optional features such as AI Smart Scan, barcode lookup, purchases, analytics, crash reporting, and backend quota enforcement may involve the third-party services and Haventory backend records described above.
• Backend records are designed to support entitlement, quota, fraud-prevention, cost-control, and diagnostic functions. They are not intended to serve as a backup of your inventory.
• AI backend requests use encrypted HTTPS connections, authenticated requests, and app-integrity verification. Server-side authorization, usage limits, and anti-abuse controls are used to reduce unauthorized access and abuse.
• While we implement reasonable security measures, no method of electronic storage is 100% secure. You are responsible for maintaining the security of your device and backup files.

6. Data Retention & Deletion

For locally saved records and the limited service data described above:

• You can delete any or all items at any time within the App.
• Uninstalling the App removes all locally stored data, including your inventory database and photos.
• Optional analytics and crash data retained by our service providers is subject to their data retention policies. Turning collection off stops new collection but does not automatically delete previously transmitted records.
• RevenueCat purchase records are retained as required for subscription management and may persist after uninstallation.
• AI response cache records expire after up to 30 days under the current service configuration. Quota, entitlement, transaction, webhook, fraud-prevention, security, and diagnostic records may be retained longer as reasonably needed to operate the service, enforce limits, resolve billing or support issues, prevent abuse, and satisfy legal or accounting obligations.
• To request deletion of backend records associated with your installation, contact us using the address below. We may need information available from the App to locate the correct pseudonymous record, and some transaction, security, or legal records may be retained where required or reasonably necessary.

7. Children's Privacy

Haventory is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If you are under 18, do not use the App.

8. Terms of Use

8.1 License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, subject to this Agreement.

8.2 Acceptable Use

You agree not to:

• Reverse engineer, decompile, or disassemble the App
• Use the App for any unlawful purpose
• Attempt to circumvent any premium feature restrictions
• Distribute, sublicense, or make the App available to third parties
• Submit images, text, receipts, or other content that you do not have the right to use
• Use the App to create misleading, fraudulent, or unlawful insurance, warranty, resale, tax, legal, or estate documentation

8.3 Early-Stage Service; No Sole Reliance

Haventory is an early-stage software product. Features may change, contain errors, become unavailable, or be discontinued. You should not rely on Haventory as your only record of ownership, value, insurance documentation, estate information, warranty information, or other important personal property records. Keep independent copies of receipts, photos, serial numbers, policy documents, app exports, and any other records you may need.

8.4 Your Review Obligations

You are responsible for reviewing, correcting, and validating all information before you save it, export it, share it, submit it to an insurer, provide it to a mover, use it for estate administration, or rely on it for any other purpose. You agree not to represent any Haventory output as verified, certified, appraised, guaranteed, insurer-approved, or legally sufficient unless you have independently confirmed that with an appropriate professional or third party.

9. Subscriptions & Purchases

• All purchases are processed through Google Play and are subject to Google Play's terms of service.
• Subscription prices are displayed before purchase. You authorize recurring charges for subscription products.
• Free trial periods, if offered, convert to paid subscriptions unless cancelled before the trial expires.
• Refunds are handled exclusively through Google Play's refund policy.
• Haventory reserves the right to change pricing at any time. Existing subscriptions will honor the price at which they were purchased until renewal.

10. Disclaimers & Limitation of Liability

10.1 No Professional Advice

Haventory is a personal inventory management tool. Nothing in the App constitutes professional advice of any kind, including but not limited to:

• Insurance advice: Haventory is not an insurance company, broker, or agent. The App does not provide insurance recommendations, coverage assessments, or claims guidance. Any referral links to insurance providers are for convenience only and do not constitute a recommendation. You should consult a licensed insurance professional for advice regarding your coverage needs.
• Legal or estate planning advice: Estate-related features (disposition tracking, beneficiary assignment, estate summaries) are organizational tools only. They do not constitute a will, trust, estate plan, or any legally binding document. You should consult a licensed attorney for estate planning.
• Financial or appraisal advice: "Estimated Value," "Replacement Cost," AI-assisted prices, and all other value fields are user-entered or automatically generated estimates. They are not professional appraisals, certified valuations, replacement-cost determinations, or guaranteed accurate. You should consult a certified appraiser, insurer, or other qualified professional for official valuations.
• Tax advice: Haventory does not provide tax guidance. Consult a licensed tax professional.

10.2 Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT.

Without limiting the foregoing, Haventory makes no warranty that:

• The App will meet your specific requirements
• The App will be uninterrupted, timely, secure, or error-free
• The results obtained from the App (including AI Smart Scan identifications, value estimates, or any generated content) will be accurate, reliable, or complete
• Any data stored in the App will be preserved indefinitely or protected against loss
• Any third-party service accessed through the App will perform satisfactorily
• Any exported report, inventory packet, CSV, image, share card, or other output will satisfy the requirements of any insurer, court, estate, mover, warranty provider, tax authority, buyer, or other third party

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HAVENTORY, ITS DEVELOPER(S), AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO YOUR USE OF THE APP
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
• ANY LOSS OR DAMAGE ARISING FROM YOUR RELIANCE ON INFORMATION PROVIDED BY THE APP, INCLUDING BUT NOT LIMITED TO ESTIMATED VALUES, REPLACEMENT COSTS, AI-GENERATED IDENTIFICATIONS, OR ANY OTHER DATA FIELD
• ANY LOSS, CLAIM, OR DAMAGE ARISING FROM YOUR INTERACTION WITH ANY THIRD-PARTY SERVICE, INSURANCE PROVIDER, WARRANTY COMPANY, OR APPRAISAL SERVICE LINKED FROM THE APP
• ANY INSURANCE CLAIM DENIAL, UNDERPAYMENT, OR DISPUTE ARISING FROM DATA DOCUMENTED IN THE APP
• ANY ESTATE, INHERITANCE, OR PROPERTY DISPUTE ARISING FROM INFORMATION ORGANIZED IN THE APP
• ANY LOSS ARISING FROM DEVICE THEFT, DAMAGE, MALFUNCTION, OR DATA CORRUPTION
• ANY LOSS ARISING FROM YOUR FAILURE TO KEEP INDEPENDENT BACKUPS OR ORIGINAL RECORDS
• ANY LOSS ARISING FROM YOUR SUBMISSION, SHARING, OR RELIANCE ON ANY APP EXPORT OR REPORT

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF HAVENTORY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL HAVENTORY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO HAVENTORY IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR FIFTY DOLLARS ($50.00), WHICHEVER IS LESS.

10.4 Assumption of Risk

By using the App, you expressly acknowledge and agree that:

• You use the App entirely at your own risk.
• You are solely responsible for the accuracy, completeness, and adequacy of all data you enter into the App.
• You are solely responsible for maintaining backups of your data. Haventory is not responsible for data loss due to device failure, theft, app uninstallation, software bugs, or any other cause.
• You are solely responsible for evaluating and verifying the adequacy of your insurance coverage, estate plan, or any other financial or legal arrangement.
• You are solely responsible for any decisions made based on information displayed in, generated by, or accessed through the App.
• You are solely responsible for your interactions with any third-party service linked from the App.
• The App's AI-powered features (including Smart Scan) use automated systems that may produce inaccurate results. You are responsible for verifying all AI-generated content.
• You are solely responsible for reviewing any export, packet, report, or share card before providing it to any insurer, attorney, appraiser, mover, buyer, family member, government agency, or other third party.

10.5 Insurance-Specific Disclaimers

• Haventory does not guarantee that documenting your inventory will result in a successful insurance claim.
• Haventory does not guarantee that any value, description, photo, or data in the App will be accepted by any insurance company for any purpose.
• Haventory does not guarantee that any report, inventory packet, export, photo, timestamp, value estimate, AI draft, or user-entered record will meet any insurer's proof-of-loss, documentation, valuation, depreciation, ownership, fraud-prevention, or claim-submission requirements.
• Haventory is not responsible for the accuracy or completeness of your inventory for insurance purposes. It is your responsibility to ensure your documentation meets your insurer's requirements.
• Haventory does not verify, validate, or certify any values entered by the user. "Estimated Value" and "Replacement Cost" are user-provided fields with no guarantee of accuracy.
• Haventory has no relationship with, control over, or responsibility for any insurance company, their products, their claims processes, or their decisions.
• Any insurance referral displayed in the App is a paid advertisement. Haventory may receive compensation for referrals. This compensation does not affect the price you pay.
• You should independently research and compare insurance products before making any purchase decision.
• You should keep original receipts, photos, policy documents, app exports, and backup files outside the App. Haventory is not a substitute for official insurer forms or professional claim preparation.

10.6 Estate Planning Disclaimers

• Haventory's estate features (disposition tracking, beneficiary assignment, estate summary reports) are organizational tools only.
• No document, report, or export generated by Haventory constitutes a will, trust, power of attorney, or any legally binding estate planning instrument.
• Beneficiary designations in Haventory have no legal effect. They do not transfer ownership, create enforceable bequests, or supersede any legal document.
• Haventory is not a substitute for professional estate planning. Consult a licensed attorney in your jurisdiction.

11. Indemnification

You agree to indemnify, defend, and hold harmless Haventory, its developer(s), affiliates, officers, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

• Your use of or inability to use the App
• Your violation of this Agreement
• Your violation of any third-party right, including any intellectual property or privacy right
• Any claim that your use of the App caused damage to a third party
• Any dispute between you and any insurance provider, warranty company, appraisal service, or other third party accessed through the App
• Any content, photo, receipt, barcode, serial number, value, description, beneficiary note, export, or report you create, store, submit, or share through or from the App
• Any allegation that information you entered, generated, exported, or shared through the App was inaccurate, incomplete, misleading, fraudulent, unlawful, or infringing

12. Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement or the App shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You agree that:

• Arbitration shall be conducted on an individual basis only. You waive any right to participate in a class action, class arbitration, or representative proceeding.
• The arbitrator's decision shall be final and binding.
• Any arbitration shall take place in the State of Florida, or remotely if permitted by the AAA.

For claims under $10,000, Haventory will pay all arbitration filing fees. For claims above $10,000, fees shall be allocated as determined by the AAA rules.

Exception: Either party may bring an individual action in small claims court for disputes within the court's jurisdiction.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

14. Severability

If any provision of this Agreement is held to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

15. Entire Agreement

This Agreement constitutes the entire agreement between you and Haventory regarding your use of the App and supersedes all prior agreements, whether written or oral.

16. Changes to This Agreement

We reserve the right to modify this Agreement at any time. Changes will be posted at this URL with an updated "Last updated" date. Your continued use of the App after changes are posted constitutes acceptance of the modified Agreement. We encourage you to review this page periodically.

17. Contact